Infotech Team
AI Customer Service and Refunds: Why Many Consumers Are Still Frustrated
Artificial intelligence is rapidly becoming a major part of customer service, but many consumers are not happy with their early experiences. While AI chatbots are designed to help customers solve problems quickly, many users feel that these systems often delay solutions instead of providing real help. Many customers report that AI chatbots frequently send them…
Data Gravity: Why Companies Keep Data in One Place
In the modern digital economy, data has become one of the most valuable assets for businesses. Companies collect huge amounts of data from customers, transactions, sensors, websites, mobile apps, and business operations. As this data grows, companies face an important question: Where should the data be stored and processed? This is where the concept of…
Shadow IT: Hidden Technology Used Inside Companies
In modern organizations, employees use many software applications, cloud services, and digital tools to complete their work. Ideally, all technology used inside a company should be approved and managed by the IT department. However, in many organizations, employees use software, apps, or online services without the knowledge or approval of the IT department. This is…
Digital Exhaust: How Your Data is Generated Without You Knowing
In today’s digital world, people generate data almost every second without even realizing it. This invisible data is known as Digital Exhaust. Digital exhaust refers to the data that is created as a byproduct of using digital devices, applications, and online services. Unlike the data we intentionally share, such as posting on social media or…
iTnews Executive Retreats: Navigating Leadership in the Age of Data and AI
Hunter Valley, 28th-29th May.Following the success of its inaugural security-focused retreat, the iTnews Executive Retreat is returning in 2026 with a new theme centered on data and artificial intelligence, reflecting the growing importance of AI in business strategy and technology leadership. The first retreat, which focused on security leadership, brought together senior technology and cybersecurity…
Meta Quest Usage Hits Record High in 2025 Despite Layoffs and Studio Closures
Meta’s virtual reality platform, Meta Quest, reached an all-time high in usage in 2025, showing strong growth in the VR gaming ecosystem even as the company went through studio closures and layoffs. The update was shared by Meta’s director of games, Chris Pruett, during the Game Developers Conference (GDC) Festival of Gaming. According to Meta,…
Australian Court Fines Binance Unit $10 Million Over Client Onboarding Failures
An Australian court has fined the local derivatives arm of Binance AUD $10 million after it was found to have misclassified a large number of retail investors as wholesale clients, exposing them to high-risk cryptocurrency products without proper protections. The penalty was ordered by the Federal Court of Australia following legal action by the Australian…
NAB Co-Designs New SIEM Platform with Databricks
National Australia Bank (NAB) is working with Databricks to co-develop a new Security Information and Event Management (SIEM) platform called Lakewatch, marking Databricks’ first major move into the cybersecurity market. NAB is one of five “design partners” helping shape the new platform, which is currently in private preview, meaning it is still being tested and…
Paytently Partners with SEON to Strengthen AML Compliance and Fraud Prevention
Paytently, a licensed payment institution and payment orchestration platform, has announced a strategic partnership with fraud prevention company SEON to enhance its anti-money laundering (AML) and fraud detection capabilities. The partnership will integrate SEON’s fraud prevention and compliance technology directly into Paytently’s platform, making fraud prevention a core part of its infrastructure rather than an…
Cloudflare and Mastercard Partner to Protect Small Businesses and Critical Infrastructure from Cyber Threats
Cloudflare and Mastercard have announced a strategic partnership aimed at strengthening cybersecurity for small businesses, critical infrastructure, and government organizations. The collaboration focuses on helping organizations identify and secure hidden cyber risks without slowing down innovation and digital growth. The partnership combines cyber risk intelligence and attack surface monitoring tools from Mastercard’s Recorded Future and…
Global Scam Losses Reach $442 Billion as AI Drives Industrial-Scale Fraud, Vyntra Reports
Financial fraud has evolved into a large-scale, highly organized global industry, with total scam losses reaching $442 billion over the past year, according to Vyntra’s 2026 fraud trends report, The Anatomy of Modern Banking Fraud. The report reveals that 70% of adults worldwide have encountered at least one scam attempt, and 23% of victims ultimately…
Hub71 Startup Skipr Raises $2 Million to Build ‘Autonomous Trust Fabric’ for AI
Skipr, a startup based in Abu Dhabi, has raised $2 million in seed funding to develop what it calls an “autonomous trust fabric” designed for the growing AI-driven digital ecosystem. The funding round values the company at $10 million and will support its expansion from Hub71, Abu Dhabi’s global technology ecosystem, as it continues to…